Trainer, Consultant, Coach in the branches of IT, Marketing, Sales, Franchising, Management, Leadership

Responsible for the areas of Germany, Austria and Switzerland. Leading the branches of Sales, Training and Operations. Moreover responsible for Franchise Initial StartUp-Support, Ongoing Training, Program Implementation. Franchise Operation Expert, Team Leader "Classroom Advisory Team" (ongoing development of international training standards for the global franchise network), member of the "Sales System Steerng Committee" (ongoing development of international sales processes for the global franchise network)

Delivery of training, coaching and consultancy in the branches of IT, marketing, sales, franchising, management and leadership.

Managing sales, CRM, customer care, customer service, customer exprience. Leading the organization and delivery of internal and external training (focus: marketing, sales, CRM, customer care, customer service, customer experience).

Delivery of internal and external Training (focus: Quality Management, IT)

Master with Honors

(Economics (MBA), Harvard University, 2008)

Bachelor with Honors

(Economics, Harvard University, 2008)

Master of Business Administration

(Economics, Universidad Empresarial, 2008)

Bachelor of Business Administration

(Economics, Universidad Empresarial, 2007)

State Examination

(Highest Teaching Qualification within the Federal Republic of Germany and the European Union, University of Hamburg, 2004)

Master with Honors

(Economics (MBA), University of Hamburg, 2002)

Bachelor with Honors

(Politics, Informational Sciences, Sociology, University of Hamburg, 2000)